Privacy Policy

Effective March 10th, 2022

Children’s Assistive Technology Service (“CATS”) is a registered 501(c)3 non-profit organization exclusively serving the state of Virginia and is headquartered at 12801 Moneta Road, Moneta VA 24121. This Privacy Policy applies to the personal data provided to CATS when you browse this website, request equipment, make a donation, register for an event, sign up for a newsletter, or otherwise provide us with information through the website located at or any other domain names owned or controlled by CATS (the “Website”). It also applies to personal data you may provide to CATS by telephone, email, regular mail, social media, texting or in response to personal solicitations.

CATS is committed to protecting the privacy of every visitor accessing our websites. This Privacy Policy tells you what information we collect, how we protect it and what choices you have about how that information is used about you that we when you use our Website.

Collection of Information

We use your personal data to provide and improve the services provided by CATS. By using this website to request assistive technology equipment, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Receive Automatically When You Use Our Services

CATS may collect visitor information through Google Analytics, including IP addresses, domain names, and similar items regarding users of this site to measure the number of visits, pages visited, average time spent on this site, and similar metrics. This information is typically retained for up to 36 months.

“Cookies” may be used in connection with this site. A cookie is a small amount of identifier data that is sent to your browser from a web server and stored on your computer’s hard drive. By using cookies, information is potentially collected without your express knowledge. Most browsers are initially set to accept cookies but permit you to change the setting to refuse cookies or to be alerted when cookies are being sent. While refusal to accept cookies will not prevent the use of some portions of this site, other portions of this site may not function properly without cookies. Cookies do not retain any personal information or protected health information on your computer.

Generally, CATS may use cookies and the information they provide to: (a) remind us of who you are; (b) access your account information in order to deliver to you better and more personalized service; (c) estimate our audience size; (d) determine the nature and extent of repeat usage; and (e) measure certain traffic patterns to understand how users’ habits are similar or different, so that CATS may improve our site. We also use cookies on the domain for the purposes of traffic collection and analysis, third-party advertising modeling and remarketing, and testing for conversion rate optimization.

Information You Provide Directly

CATS collects and stores information that you provide when you submit electronic forms on our website (ex. Contact Form) or requesting that we provide you equipment. CATS’ website electronic forms indicate which information is required and which information is optional. The information we collect is used to provide demographic and utilization data to federal and state regulatory agencies, grantors, donors, and other sponsors. Information is presented in aggregate. CATS does not release any personal or identifying information about you to anyone or any organization without your express, written authorization.   

How CATS Uses Your Information

CATS does not sell, trade, rent or share your personal information unless required to do so by legal, judicial or governmental proceedings. CATS reserves the right to store and use any information you voluntarily provide for communications specific to the equipment you request.

This website receives internet protocol (“IP”) addresses from all users because this information is reported by your web browser when you visit a web page. We use your IP address to display information about CATS locations nearest to you.

CATS may use the information it collects through this site to inform you of new services, changes, or promotions. If you do not want us to send you this type of information, please let us know by contacting us at [email protected].

Security & Confidential Information

Use of SSL and Encryption

To enhance privacy and security, CATS maintains a current Secure Socket Layer (SSL) Encryption Certificate on official CATS Sites that permits a donor or supporter to provide their personal data.

Restricting Who Has Access to Your Information

CATS employs commercially reasonable managerial and technical measures to help protect the security and integrity of the personal information it collects online through this site. You acknowledge, however, that no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while CATS strives to protect your personal information, CATS cannot ensure the security of any information you transmit to or from this site.

CATS provides several ways to contact us electronically throughout our website, including online forms and email. Please note that any information sent through email is unsecured. We strongly discourage use of email to transmit any sensitive personal health information or confidential information to CATS or anyone else. We assume no liability for any unauthorized actions of third parties or accidental transmission errors that may disclose information about you and CATS is not responsible for these other sites’ privacy practices, which may be different from CATS’ privacy practices.

CATS has taken appropriate precautions to protect information sent via our web forms to protect the loss, misuses, or alteration of the information.

Privacy Practices of Other Sites

This Privacy Policy only addresses the use and disclosure of information CATS collects online through this site, not information that CATS collects through other sources. For your convenience, this site may contain links, or addresses, that you can simply click to open other useful sites where we do not control the content or privacy policy. Carefully review the approach these sites take to your privacy before you use them or provide them with information.

Changes To This Privacy Policy

CATS may revise this Privacy Policy at any time by updating this posting. Please consult this Privacy Policy regularly.